Challenges That Became Our Inspiration
Our client runs a yoga studio in East Java, Indonesia, with a flexible, daily-changing class schedule. She needed more than just a website to represent her brand online: she needed a way to manage bookings for both group classes and private sessions without the risk of double bookings or scheduling conflicts.
On top of that, she needed a payment system that worked for her local customer base, something most generic booking plugins and page builders don't support out of the box in Indonesia. Keeping clients informed was also a priority: every booking, confirmation, and cancellation needed to trigger an automatic email so neither the studio nor its clients were left guessing.
From Brainstorming to Execution
Jupitr designed and developed a custom website that reflects the studio's brand, built around a booking system tailored to how the studio actually operates. The system includes an admin dashboard where the studio owner can manage classes, track and adjust bookings, and update the website's content without needing a developer.
On the client-facing side, a user dashboard lets customers browse available sessions, book classes or private sessions, and keep track of their own upcoming bookings, all while the system automatically prevents double bookings. We also integrated local payment support (QRIS, bank transfer, and virtual accounts), so Indonesian customers can pay the way they're used to, with automated email notifications sent at every step of the booking and cancellation process.
The Results
Since launch, the site has fully replaced the studio's manual booking process, with 100% of bookings now going through the platform. Of those, 70% are paid online and 30% are paid at the studio, giving the client flexibility without sacrificing control.
The automated booking and notification system has also helped reduce cancellations, giving clients a clearer, more reliable way to manage their own schedules. The studio owner reports feeling comfortable and confident managing bookings, content, and classes on her own, and customers have responded positively to the smoother booking experience.
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